Website Translator issue

I am excited to see this widget has arrived! I have installed it on our member programme page but it only translates some of the text (the text that comes from the other Elfsight widgets I have on the page) but not the other headings and text on the page. In French it also adds lots of extra characters in the translated text. You can see it here Programmes for the Rigpa Sangha — Rigpa Help?

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Hi there @user9145 :wave:

Thanks a ton for sharing your feedback!

I see the issue, and I am really sorry about it. I’ve sent your request to the devs and will get back to you a bit later :slightly_smiling_face:

Hi, now I’m finding it doesn’t translate any language unless I select the language AND reload the page. French isn’t working at all at the moment. Thanks for passing it on to the devs. (that’s what testing phases are for right.)

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Hmm, I’ve checked the page and it (content of another widgets) gets translated to French right away.

Could you please check your website in incognito mode and let me know if the issue still persists?

If it is, please send me a video screencast of the issue :pray:

Hi
I tried oil an incognito window and regular window and neither translate the French fully as you can see on this screen shot.

I saw that another user also had the problem with extra random characters appearing

thanks for checking it out

all the best
Gill

All the best

Gill Kainey
International Communications, Rigpa
gill.kainey@rigpa.org

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Oh, I see what you mean!

Yeah, the widget’s content gets translated, but there is an issue with the translation of the special symbols. Our devs are aware of this issue and doing their best to resolve it soon as possible.

Once both issues (translation of the whole website and special symbols) are fixed, I’ll update you here :slightly_smiling_face:

Hi there @user9145 :wave:

Thank you for waiting!

We’ve fixed the issues with the translation of the page content and special symbols. Please check it out and let me know if it’s fine now :slightly_smiling_face: