I have added the website translation tool to my site. When I view the site on a iPhone 14 on the Safari browser and select to change a language, the language is only changed after I scroll. Also when I change from one language to another it switches back to English again and only shows the new language on scroll.
The issue seems to be on the safari devices, but I wanted to check if anything can be done about this bug as it may impact a few users, has anyone else has encountered this issue on their site and been able to resolve it?
Hi there, @user25196 and welcome to the Community
Could you please send me a link to the page, where your widget is installed? I’ll be happy to check it for you
Hi @Max thanks for your quick reply! The site is not published yet so I can’t share the link, I have a screen recording if that is helpful? I have tried to upload it but new users can’t upload files, is there another way I could share this with you?
Oops, you’re right! I’ve promoted your user level, and now you can upload a screencast. Could you please try to share it once again?
Could you please also name of the platform your website is built on? This might help identify the issue
Thanks! please see screen recording
Thank you!
I’ll discuss it with the devs and will get back to you tomorrow
Hi there, @user25196
This issue might occur because of the lazy load attribute in the widget’s installation code. This feature improves the page speed score by loading the widget only when reaching it on the screen.
If you’d like to change this behavior, just remove data-elfsight-app-lazy attribute from your installation code:
Try it out and let me know if it helped