Thinking animation doesn't work

I don’t see the three-dot animation on my install at TheSailingChannel.tv. Do I have to add anything to my code and republish?

Hi there, @Salvatore_Salvia :wave:

I’ve checked your widget and everything is working fine on my end:


Could you please double-check it?

Hi There.
It hard to see and barely not noticeable ..

Hi @Piero_Biasi1 :waving_hand:

Glad to say that you can make the animation more noticeable! This guide explains how you can do that :slightly_smiling_face: - AI Chatbot: How to make typing animation more noticeable

Ok Max. The problem is, that the animation is not visible during “design mode”.
Only in the published URL it is visible. That is/was the problem.
So I need to check in another browser window.

Yep, Custom JS codes don’t work in the editor, only upon the widget’s installation and there’s no way to change this behavior:


Please let me know if this explains things or if you have any questions left :slightly_smiling_face: