- Issue description:
When I install the store locator widget and click on a location, the pop up opens up at the top of my web page, not within the map & locations itself. Is there a way to fix this?
- Link to the page with the widget in question:
When I install the store locator widget and click on a location, the pop up opens up at the top of my web page, not within the map & locations itself. Is there a way to fix this?
Hi there, @user21163 ![]()
Could you please send me a link to the page where your widget is installed?
@user21163, I’ve checked your page and everything is working fine on my end:
Could you please double-check it?
If the issue still persists, please try to check it in incognito mode. In case the issue is present in incognito mode, please send me a screenshot of the issue and specify the browser you’re using ![]()
Do you see it in incognito mode as well? Could you please also specify your browser?
Yes, I’ve tried with incognito and I see the same thing. I’ve used both Safari and Google Chrome. I see the same.
Thank you!
And the final question before I’ll pass your request to the devs: could you please specify the device you’re using and exact version of your Safari and Chrome browsers?
safari: Version 17.6
chrome: Version 133.0.6943.99
Thanks! And what about the device?
Thank you so much!
Your request is with our devs now. I’ll report back once any news comes up ![]()
Hi there, @user21163 ![]()
Devs checked your website using the same device and browser versions and couldn’t replicate the issue.
Could you please share a video screencast of the issue? This would be tremendously helpful ![]()