- Issue description:
When I install the store locator widget and click on a location, the pop up opens up at the top of my web page, not within the map & locations itself. Is there a way to fix this?
- Link to the page with the widget in question:
When I install the store locator widget and click on a location, the pop up opens up at the top of my web page, not within the map & locations itself. Is there a way to fix this?
Hi there, @user21163
Could you please send me a link to the page where your widget is installed?
@user21163, I’ve checked your page and everything is working fine on my end:
Could you please double-check it?
If the issue still persists, please try to check it in incognito mode. In case the issue is present in incognito mode, please send me a screenshot of the issue and specify the browser you’re using
Do you see it in incognito mode as well? Could you please also specify your browser?
Yes, I’ve tried with incognito and I see the same thing. I’ve used both Safari and Google Chrome. I see the same.
Thank you!
And the final question before I’ll pass your request to the devs: could you please specify the device you’re using and exact version of your Safari and Chrome browsers?
safari: Version 17.6
chrome: Version 133.0.6943.99
Thanks! And what about the device?
Thank you so much!
Your request is with our devs now. I’ll report back once any news comes up
Hi there, @user21163
Devs checked your website using the same device and browser versions and couldn’t replicate the issue.
Could you please share a video screencast of the issue? This would be tremendously helpful