add social integration similar to All-in-one-chat.
Also start the conversation with asking the user his name and provide reetings using his name. ask the user to provide his contact info at the end of the chat to follow up with his questions and send his info to the owner of the bot
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@backhome84 We already have request for the Instagram, WhatsApp and Facebook integrations. Feel free to upvote them:
If you’d like to have more options, please let me know which specific messenger integrations would you like to see 
An option to send the chat info to the bot owner is already available in the app. I’ve described how you can find it in this thread.
Regarding the other suggestions, we also have them on the Wishlist: