Integrate with Instagram and Facebook messages so that customers can chat directly with the AI through social media platforms.
@Oliver_Wassef We already have a request for the Instagram integration. Feel free to upvote it - Instagram integration
And this request will be dedicated to the Facebook integration. If more users get interested in this feature, we’ll try to consider it down the line 
Interested. How to integrate
Hi there, @Rylvid_Auto_Electric and welcome to the Community 
Thank you for the feedback!
At the moment, it’s just a Wishlist idea and the Facebook integration isn’t supported yet. However, if this idea gains more votes, we’ll try to think it over in the future updates.
We’ll keep you in the loop 
you are very late and developing any request which is necessary and important take a long time - why ? - this request from dec 2024 - about 18 month ? ? ?
Hi there and welcome to the Community, @Blink_Eg
Thank you for the comment!
We’d love to release new features sooner, but with the high number of ideas on the Wishlist, it’s hard to prioritize them all.
To give you some context, we prioritize ideas based on their complexity and number of votes. At the moment, we have a lot of idea ideas with a higher priority level and our devs are focused on them now.
However, I’d like to assure you that this idea isn’t abandoned and, hopefully, the devs will be able to consider it down the line.
If anything changes, we’ll promptly update you here