Social Feed won't load, crashes page

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  • Issue description: Widget won’t display and page crashes out. Suddenly stopped working and I can’t figure out why. Tried creating new widgets. Widgets display fine in elfsight.

  • Link to the page with the widget in question: Social - St Francis FC - Veni Vidi Vici

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Greetings and welcome aboard, @Alan_Henvey :waving_hand:

I am so sorry for this inconvenience!

Please try to remove the platform script ( <script src="https://elfsightcdn.com/platform.js" async></script>) from your website’s and let me know if it helped :slightly_smiling_face:

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Thanks for the response. No that didn’t change anything

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Got it, thanks!

To check things and find out the reason for the issue, we’ll need temporary access to your website’s backend. As far as I see, your website is built on the Joomla CMS. Here is an article explaining how to share access - Providing access to your Joomla 4 website - Elfsight Help Center.

Please let me know once the access is shared and our devs will start working on your request :slightly_smiling_face:

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done

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Thank you so much!

We’received the username and password. Could you please also share the login link?

You can do it in a private message. Just click on my profile image and choose Message:

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