Reviews Not Posting Same-Day

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1

  • Issue description:How can I set it that way It updates the reviews same-day??? or at least next day…???

  • Link to the page with the widget in question:

3

Hi there, @Stanislav_Tsymbalyuk and welcome to the Community :waving_hand:

The new reviews don’t appear in the widget right away because of the cache. Our widget uses a cache system to make everything load faster and reduce the server load. So the reviews are updated every 72 hours. Just in case, this information is also available in our Help Center — Why my reviews are not being updated.

Currently, there is no way to reduce cache globally. The good news is that we’ve now added an option to manually adjust the cache time upon request! However, to make this possible, we’ve had to introduce an additional fee, as it came with some costs on our end.

If you’d like to adjust your cache time, please reach out to our Support Team — they’ll be happy to assist you :slightly_smiling_face: