In order to combine a chatbot with the other customized application, there has to be a choice for DB and API interaction.
Hi there, @user29008 and welcome to the Community 
You’d like to connect the widget with your own database to pull the training files and knowledge base from there, right?
yes
Got it, thanks!
We’ll have this idea in mind and see for more feedback from the community. If this request gains more votes, it might be considered in the future 
I’d love for the real estate bot to be able to search and recommend listings by looking at live listings pulling in through IDX from the MLS.
Welcome to the Community, @Ilse_Duncan 
Many thanks for sharing your idea!
We already have a similar request and I’ve added your comment there too. If this idea gets more votes, we might be considered in the future updates 