Popup is not working AS a popup

Ask the Community General Questions
1

  • Issue description: I am using a godaddy site. I have followed all the direction and see that the age verification is there and working. The issue im having is that the age verification is not “popping up” when you go to the website.

  • Link to the page with the widget in question: ankuraknife.com

3

Hi there, @Josh_Blankinship :waving_hand:

I’ve checked your website and don’t see the widget’s installation code there:

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Floating widgets may not work correctly on the GoDaddy websites because of the iframes used there. To make it work fine, the widget should be installed avoiding iframes. This article explains how you can do this - Adding Elfsight Widget to GoDaddy Website - Elfsight Help Center.

If you’re still experiencing difficulties, please request the installation via dashboard and the Support Team will gladly assist :slightly_smiling_face:

4

I tried again and cant get it to work. I requested you guys to just put it in. Thanks.

5

Yes, we’ve received the installation request from you. Our Support Team will reach out to you as soon as possible and assist you with the installation :slightly_smiling_face: