Please Help! Photo Gallery when in mobile isn't rendering properly, seems to have a bug? However works fine on mobile

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1

Hi there - i seem to experiencing a bug on a website that i have built, the photo gallery plug was working fine, but when checking this morning on mobile, there seems to be a bug when rendering as it creating huge amount of scrolling space, but not showing the photo gallery?

See URL here: minusstudio.co.uk

Strangely it’s working fine on desktop, i’ve fiddled around within webflow by deleting/re-installing the code-embed but its still presenting the same issue. I’ve also noticed it’s also rending the instagram plug in strangely? It’s now very thin/narrow where as it should have at least a min/max width of 320px when in mobile… please help as this website had just been launched today and my client is not happy about this at all! :slightly_frowning_face:

1 Like
3

Hi @Daniel_Dodd and welcome to the Community :wave:

I am terribly sorry that you’ve faced these issues!

It seems that you’ve placed the Portfolio inside the button, and now it’s displayed correctly on a separate page.

Could you please add it back on the homepage, so that we could find the reason for this issue?

4

Hi Max - thanks for getting back to me, i still seem to be experiencing the issue, even when creating a separate section and adding the code embed, im really stuck and don’t know what to do - ius there anyway we can discuss this over a phone/zoom call please?

5

I’ve added it back to the homepage for the time being as the client’s shop is closed, but it’s now not visible on the desktop or mobile of the homepage

6

Hi @Daniel_Dodd :wave:

I do understand your frustration caused by this issue, but, unfortunately, we don’t provide phone call services.

However, I’ve shared your request with the dev team and will let you know once I receive a response from them :slightly_smiling_face:

7

Hi @Max - thanks for the prompt response and passing this over to your development team, have you got a rough estimated as to when you might here back from them?

8

@Max Just as my client would prefer not to have this live - could i add this to the staging environment for your dev team to look into this further?

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9

Hi there @Daniel_Dodd :wave:

Apologies for the delayed response!

I see that the Photo Gallery is displayed fine now. As for the Instagram Feed, we’ve fixed the issue by adding this code to the Custom CSS field on the Style tab of your widget’s settings:

.global-styles,
.ceewi-wrap,
[class*="elfsight-app"] {
  width: 100%;
}

image
image1803×982 151 KB


Check it out and let me know if it’s fine on your end now :slightly_smiling_face: