Option "channel" contents invalid channel or user url

Ask the Community General Questions
1

  • Hi everyone. I’m trying to recover an old website that I didn’t create, so I have no idea of how the plugin works. It is returning me the exact error of the title. I can see that the “channel” option in deed is using a URL, but ok, what should I use instead? The plugin is on the 3.4.2 version.

  • https://redes.mkmusic.com.br/

2

Hello @Victor1 and welcome to Elfsight Community, mate :handshake:

I’ve checked your account and see that you are using YouTube Gallery widget. Could you please provide me with a direct link to the YouTube channel you are trying to use?

I’ll be happy to check everything for you :wink:

3

Ok, thanks for the help!

The channel is https://www.youtube.com/c/mkmusic

4

Hello @Victor1!

Thank you for the link!

I’ve checked it and everything seems to be working fine:

image
image1852×679 133 KB

Could you please double-check it and let me know if everything is fine on your side?

Looking forward to your reply!

5

Still not working :confused:

Here is the code I’m using:

image
image1264×105 7.15 KB

7

Hello @Victor1 :wave:

I’m so sorry for taking this long to write you back.

I’ve checked your website and, unfortunately, couldn’t find the plugin using this link https://redes.mkmusic.com.br/

Would it be an option for you to provide me with a direct link to the webpage where your plugin is installed?