I am quite new, signed for Google reviews widget. A customer left a review just over 72 hours and still hasn’t been updated. Since last refresh I gained another 4 review - with current 72+ hours doesn’t seems quite interesting as I would expect. If this impossible to get it fixed - I will start loo…

Hi there and welcome to the Community, @Ivan_Taranuscenko :waving_hand: I am really sorry about this issue! I’ve checked your widget, and it seems that the latest reviews have been pulled. Could you please double-check it? [image]

Hi @Max You were right. Guys, I have seen quite a few topics already regarding updates frequency - are you planning to implement something or more likely it will stay as it is right now?

Hi @Ivan_Taranuscenko A reduction in update frequency is currently being planned. Check it out here. Update Displayed Reviews Every 24 hours (Reduce Cache)

Hello @Ivan_Taranuscenko , for over a year now they’ve been promising to resolve this issue, but nothing has happened. Honestly, it’s very strange. Google Reviews is their most requested service, yet it’s the one where they refuse to deliver what clients truly want. I’m really disappointed, just so…

@George7 thanks man. Left my vote. If nothing will change, I will simply switch to someone else who can deliver this updates more frequently. Have a good one and thank for bringing this to me

@Sina Thank you very much for your comment. Do you know the timeframe for this update to take place?

Hi @Ivan_Taranuscenko I can’t provide any detailed information about the status. If you’ve read the thread carefully, I recommend contacting @Helga directly.

Hi there, @Ivan_Taranuscenko :waving_hand: Unfortunately, we don’t have a set timeline for this feature, but the good news is that we offer the option to manually reduce cache time upon request. However, to make this possible, we’ve had to introduce an additional fee, as it came with some costs on …

Same with my reviews. Frustrating. For a service-based business, recent reviews are paramount.

Hi there, @Bret :waving_hand: I completely understand your point, thanks a bunch for sharing your thoughts with us! The only possible solution for now is to manually reduce the cache time for an additional fee, since this feature comes with additional costs for us as well. If you’re interested in…

New reviews didn't appear after 72 hours

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New reviews didn't appear after 72 hours

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