Need help integrating Elfsight widget into my website

Hi everyone :waving_hand:

I’m currently using Elfsight widgets on my website and I need some assistance.

Goal:
I want to successfully integrate the widget into my site so it displays correctly and loads smoothly.

What I’ve tried:

  • Added the widget script to my website’s HTML

  • Cleared browser cache and reloaded the page

  • Tested on multiple devices

  • Checked documentation & setup guides on Elfsight

Issue I’m facing:
The widget appears but isn’t loading fully / styling is incorrect / not visible (please replace with your issue)

My setup:

  • Platform/CMS: (WordPress / Shopify / Wix / Custom HTML etc.)

  • Widget type: (Instagram Feed, Chat Widget, Popup etc.)

  • Browser: (Chrome / Firefox / Safari)

  • Device: (Desktop / Mobile)

  • Theme/plugin conflicts: (if any)

Expected behavior:
I want the widget to display properly and function as expected for all users.

If anyone has experienced this or knows what I might be missing, I’d appreciate your help or suggestions :folded_hands:

Thanks in advance!

1 Like

Hi there and welcome to the Community, @Rohan_Khan :waving_hand:

We have tutorials explaining how to install our widgets to different platforms. Feel free to check it out -Installation Tutorials by Platform (CMS) - Elfsight Help Center.

In case you’re still experiencing difficulties, we’re always happy to help! Just request the installation from your dashboard and our Support Team will gladly assist you with it :wink: