My all in one reviews widget is not loading in the mobile view of the desktop website

Hi there, @Donna_Lee and welcome to the Community :waving_hand:

I’ve just checked your website on mobile and the widget is displayed on my end:

Could you please double-check it? If the issue still persists, please try to check your website inincognito mode.

In case the widget doesn’t show up in incognito mode, please specify the device you’re using, exact browser and OS versions :folded_hands:

I am also having this problem with Safari web browser on my iphone. Chrome browser works OK.

Hi there, @user35884 :waving_hand:

I’ve checked your device in Safari on iPhone and the widget is displayed on my end:


Could you please check your website in Safari incognito mode and let me know if the widget shows up there? If the issue still persists in incognito, please:

  • send me a screenshot of the issue

  • specify the exact model of your iPhone and iOS version

That worked, thanks!

Great, you’re welcome :wink:

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