Mobile and Tablet view issue when we install Youtube gallery widget

Ask the Community General Questions
1

Hi, I need help. We installed the YT widget on our homepage. The desktop view is fine but not the mobile and tablet views. Both are cropped from top to bottom. I already tried to add the breakpoint based on the recommended px but it still the same. Please help.

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3

Hi there, @Marketing_2025 and welcome to the Community :wave:

Could you please send me a link to the page where your widget is installed?

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4

message sent to you thank you

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5

Thank you!

I’ve checked your website and the widget is cropped a bit on the sides only:

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Could you please specify the exact model of the device you’re using?

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6

Yes, I am using an Android device, Realme 11 Pro 5G. I also used an iPhone 14 Promax and I got the same issue.

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7

Got it, thanks!

I’ve shared this issue with the devs and will update you on Monday :slightly_smiling_face:

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9

Thanks!

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10

Thank you for waiting!

We’ve added this code to the Custom CSS field on the Appearance tab of your widget’s settings:

.glbbal-styles,
.sticky-footer {
  max-width: 100%;
}

Please check your website and let me know if everything is fine now :wink:

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11

Thanks, it looks good now. May I ask how I can add the code? The URL I gave you is just a test but it is supposed to be added to the correct link. Please advise.

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12

Oh, please do not mind. I was wrong. I figured it out.

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13

Happy to hear that it’s fine now!

If anything else comes up, we’ll be delighted to help :wink:

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