Hello,
We are using slider on our website for customer engagement to display promotions via hero banner.
Currently it is not displaying properly and affecting to our business. Help us to resolve this issue in desktop as well as in mobile view.
Website : https://expresskitchens.com/
Hello there, @user16900 
Apologies for the inconvenience!
Just to confirm if I got you right:
On desktop, some slides are not full width (like in your screenshot and you’d like to make all of them full-width)
On mobile, some images are displayed in the vertical format instead of the horizontal
Is everything correct, or am I missing something?
Correct.
It was displayed fine till yesterday 5:00PM IST after that it is not displaying properly.
So, We want to display like previous.
It is affecting thru elfsight plugin because our another business is also affecting https://expresskitchens.in/
Thank you!
The issue with the 1st slider appearead because of the temporary classes used in the CSS codes. It seems that these classes have been changed, that’s why your customization stopped working.
Our devs will replace temporary classes in your CSS codes with the stable ones and I’ll update you once it’s done.
As for the Slider on this page, I couldn’t replicate this issue. Could you please send me a screenshot of what you see?
@Max Make sure that any changes from elfsight should have to verify before delivered to us that changes has been working perfect.
https://expresskitchens.in/ for both website there are displaying grey shadow before banner.
This element (class="skeleton-wrapper") is responsible for the display of this gray container and as you can see, it’s not a part of the Slider widget:
If you remove this element form your website, the grey container above the Slide will disappear.
As for the issue caused because of the updated classed, I understand your frustration and I am really sorry for this inconvenience!
However, you see, temporary classes are auto-generated, can change at any time, and may break your customization. Thus, we recommend you using the Stable classes. They are predictable and won’t change over time, which makes them perfect for styling with CSS.
Feel free to check our CSS guide where you can find more info about stable and temporary classes 
- Guide to CSS Codes
This code has been executed from 18th December 2025 and it is working properly till yesterday. This was written due to seo purpose to load atleast one banner and then another banners will load in backend.
Now, We just hide your suggested(class="skeleton-wrapper") code in https://expresskitchens.com/ but banners are not displaying properly like some images are displaying very small and some images are stretched. So, images are not displaying full image.
please update classes, so our customization will not break any time.
Sure, your request is with our devs now and I’ll update you once it’s completed
@Max We are still waiting for solution more than 3 hours and this issue is affecting to our business so, please resolve it ASAP/High Priority.
I am so sorry for the wait!
Unfortunately, our devs have already finished work for today and will be back in 14 hours. I’ve marked your request as a high-priority task, so as soon as they are back, they will start working on it immediately.
Thank you for your patience and understanding 
Hi there, @user16900
Thank you for waiting!
We’ve adjusted the CSS codes and everything seems to be fine now.
As for the vertical images on mobile, we’ve noticed that you’re using a different widget for the mobile version, where you’ve uploaded the images in this format. Thus, it’s working corretly now.
Please check your website and let me know if the widget looks fine on your end
