You only need instagram caht and an email integration then this will be the perfect app
Folks, our former Wishlist portal, where our users shared their requests and suggestions, was transferred to this forum. You’re most welcome to vote, add new ideas, and leave your comments here — we surely will consider them all! 
Original Votes: 2
Hello Marla,
Thanks for leaving your suggestion!
You know, Instagram Chat does sound like a cool idea! We’ll try to consider this option for our future updates 
Thank you for your help!
Helga, Community Manager
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Folks,
I’m happy to say that Instagram Chat is now in your All-in-One-Chat widgets! 
We’ll be happy to hear your feedback, so feel free to share it here