How do I delete an app in order to use a different app. I am on the Basic plan

Ask the Community General Questions
1

How do I delete an app in order to create widgets using a different app? I am on the Basic plan

I have deleted the widgets on the dashboard and removed all the code from my site

Many thanks

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3

Hey there and welcome to the Community, @Richard_Edwards1 :waving_hand:

You’d like to switch your subscription from Google Reviews Basic plan to another app, right?

If this is the case, here is an article explaining how you can do this - Switching your subscription to another app - Elfsight Help Center.

Please let me know if it helped or if you have any questions left :slightly_smiling_face:

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4

Super and thanks.
I’ll look at it ASAP.
R

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5

Awesome, you’re always welcome :wink:

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6

Thanks. I have managed to delete the Google Review app using the help sheet you pointed me to.
Am I able to use the All in One review app/widget on my Basic plan? Or would I have to pay more? Many thanks

7

Hi @Richard_Edwards1 :waving_hand:t2:

I see that you have a Google Reviews Basic plan subscription, meaning that you can create up to 3 Google Reviews widgets :slight_smile:

If you need to use another widget, let’s say, All in One Reviews one, you will need a separate subscription. Or, you could consider a Basic Pack plan that gives access to all 95 widgets in our catalog :slight_smile:

8

Many thanks.
I THINK I have deleted the Google app and widgets.
What I want to do is to use the all in one app/widget instead of using the Google reviews app/widgets.
Can I do this under my basic plan?
If I can’t do this without paying more, are there other app/widgets I can use instead of Google reviews. Or am I restricted just to Google reviews unless I pay more? Many thanks

R

9

That’s correct, one subscription gives access to one app only, which is the Google Reviews in your case :slight_smile:

If you want to use the All-in-one-Reviews instead, you can switch your current subscription from Google Reviews to All-in-one-Reviews with the help of this instruction: Switching your subscription to another app - Elfsight Help Center

I, however, should note that the All-in-One-Reviews Basic plan is a bit more expensive given a lot of sources that are supported there :slight_smile:

10

Super and thanks.

That’s clear now.

R

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