Google reviews not automatically redone

Hi tutti

I have new google reviews, but apparently, elfsight don’t include them automatically. I don’t understand why…

do you have any solution to give me ?

thanks

3 Likes

Hi there, @helene_pauillac and welcome to the Community :waving_hand:

The new reviews don’t show up in the widget right away because of the cache. Our widget actually uses a cache system to make everything load faster and reduce the server load. So the reviews are updated every 72 hours.

However, in your case there was an issue with the source, since the review that weren’t displayed in the widget were left 4 days ago. We’ve resynced your source and all reviews have been collected.

Please check your widget and let me know if everything is fine now :slightly_smiling_face:

2 Likes

Thank you for your explanation !

Everything is perfect right now and my Google reviews works.

Do i have to do something for futher reviews or it is gonna work automatically ?

Sincerely

2 Likes

No, you don’t need to do anything additionally, since reviews will be automatically updated every 72 hours :slightly_smiling_face: