Google Reviews are not displayed

Happy to see you in our ranks! Welcome @Castle_jets_cleaning :wave:

I’ve checked your Google Business and see that you haven’t got any reviews yet:

However, I’ve noticed that you have reviews from Yell. If you’d like to display them, our All-in-One Reviews app would be the right option for you. Just choose Yell source and add a link to your specific source:

image

Here is how it looks:


Please let me know if this explain things or if you have any further questions :slightly_smiling_face:

1 Like

I’m having this same issue, we just implemented this integration and just received our first Google review but it’s not being found by elfsight

2 Likes

Hello there @Andrew_Davidson and welcome to the Community :wave:

The new reviews don’t appear in the widget straightaway because of the cache. The cache time for our Reviews app is 72 hours.

However, if it’s been more than 72 hours and the new reviews still didn’t appear, please let me know. I’ll be happy to look into this for you :wink:

1 Like

A post was split to a new topic: Google Reviews don’t appear

A post was split to a new topic: Google Reviews are not displayed in the widget