Google Calendar images not coming through on Elf Sight Calendar grid

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  • Issue description:
    I have added images to Google Calendar events, but for some reason Elf Sight won’t pull the images into the calendar grid. The strange thing is that I tested this with a different calendar, and the images worked. Now connecting to the client’s actual event calendar, and it won’t work.

  • Link to the page with the widget in question:
    URL: https://tier1games.squarespace.com/lafayette-events
    Password: chris

Can anyone help me troubleshoot this? The image option is selected to appear, and not sure what is going on.

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Hi there, @Jessica_Emery-McGreg :wave:

I am really sorry about this inconvenience!

Could you please send me a screenshot of the event with the image right from your Google Calendar?

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@Max Hey, sorry I’m not sure what you’re wanting a screenshot of? I had connected a different Google calendar before to test it, but I would have to disconnect the current calendar I need to be working correctly, and reconnect my test calendar, but that’s not my end goal. I need the current Google calendar to work. I have a screenshot here of the attachment showing directly in the Google calendar. Let me know what other information you need…

Screenshot 2024-11-08 at 10.36.15 AM
Screenshot 2024-11-08 at 10.36.15 AM930×1016 92 KB

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@Jessica_Emery-McGreg Thank you so much!

I’ve passed this issue on to the devs. I’ll get back to you once I hear from them :slightly_smiling_face:

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@Max Thank you! Let me know.

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Thank you for waiting @Jessica_Emery-McGreg!

Could you please specify the format of the images you are using? Also, it would be tremendously helpful if you could share a link to one of the images :pray:

You can send me the link in private messages:

image
image579×257 38.1 KB

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Hi @Max , the images are just JPGs, nothing weird… So not sure that would be a problem. Sending an image in messages now.

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Thank you so much!

I’ve shared it with the devs and will update you once I have their response :slightly_smiling_face: