Frequency of updated post to the feed

Hi I am seeking to know when the feeds are updated with new content posted.

If i post a video on TikTok how ling will it take to show in my ElfSight social feed?

Can you confirm if all the social feed times are updated at the same time and when that time is?

1 Like

Hello @Christopher3!

Thank you for contacting us!

I’ll be happy to help and answer all your questions.

Cache time is different for different social feeds. TikTok Feed cache time is 24 hours, Facebook Feed - 6 hours, Instagram Feed - 46 hours.

I hope this explains things.

If the cache time has expired and the posts didn’t appear, please do not hesitate to contact us :wink:

This is a big help.

I think they should put this information in the widget so we know and can share with clients or decide if we want to use another alternative.

Also I just tried to click on a link in tiktok via mobile inside the feed but the link signs work, any thoughts?

Hello @Christopher3!

Thank you for your kind feedback!

That’s a really great idea! I’ll forward your suggestion to our dev team.

As for your question, if I understand you correctly, you meant that the link doesn’t work.

In this case, could you please provide me with a direct link to the webpage where your widget is installed?