Event Calendar Buy Tickets with Email address does not work

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1

Two problems.

  1. Any time you hit the link, we get this js error. We are not using iframes, we have tested it in local build wordpress, and css is removed
  2. When I use email address in the Buy Tickets, it brings up a blank page.

Thank you for addressing or providing any help,
Jacob

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image1738Ă—875 235 KB

3

Hi there, @Jacob_Williams1 and welcome to the Community :waving_hand:

Could you please send me a link to the page, where your widget is installed? I’ll be happy to look into this :slightly_smiling_face:

4

It’s on a private server right now

I’ve sent the screen shots above.

  1. Email address when entered for buy tickets when you cliick the CTA brings up new tab when white page about.blank
  2. The Invite by email under “share” does brings up those JS errors
  3. The Copy link does not copy the link

Here is the elfsight event calendar, but the build is happening on a local private server wordpress without CSS and no iframes,

5

Got it!

To understand what causes the issue and fix it, we’ll need temporary access to your website’s backend.

This article explains how to share access to the WordPress website: Providing access to your WordPress website - Elfsight Help Center?

Could you please provide us with the access and let me know once it’s done?