I’m trying to embed the cookie consent widget on a Canva website and it embeds, but it doesn’t show the complete widget, either on the backend or live site. Any ideas? I’ve tried several layouts.
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Hi there, and welcome to the Community, @melodyraeyn 
Please send me a link to the page where your widget is installed. I’ll be happy to check it for you 
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Here it is: Demo Site
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Thanks!
I’ve passed this issue on to the devs and will get back to you tomorrow
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Thanks!
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Hi there, @melodyraeyn
The issue appears because of the small height of the frame where the widget is installed. Please try to stretch the frame height and let me know if it helped.
Also, I see that you’ve set a floating layout for your widget. II’d like to note that the widget will be displayed as static, since Canva platform is built on iframes.
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Hi Max. Unfortunately, stretching the frame doesn’t change the widget’s height. I changed the layout to a Bottom Banner and Top Banner consent form, and those too show as cut-off. See the video here.
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Thanks for sharing the screencast!
To check if anything can be done, we need temporary access to your website’s backend. This article explains how you can do this - Providing access to your Canva website - Elfsight Help Center
Could you please provide us with it?
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Done!
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Unfortunately, I see this error when trying to open the page:
Could you please try to remove the access and share it once again?
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Shared again!
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Thank you! Now everything works great
I’ve shared it with the devs and will get back to you once I have their response!
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@melodyraeyn We’ve fixed the issue by adding this code to the Custom CSS field on the Style tab of your widget’s settings:
.eapp-cookie-consent-widget-container {
position: relative;
}
Please check it out and let me know if everything is fine now
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