Implement the functionality to chat with the customers in the widget without a browser popup window asking to redirect to another app. It’s not what people expect and most people dont want to deal with this and will not use the service.

Greetings, @user597 and welcome to the Community :wave: I completely understand your point and agree that having chat directly in the widget would enhance our app. If more users upvote this idea, we’ll try to consider this opportunity in the future :slightly_smiling_face:

@Max Please add Chat and text soon without having to have a gmail or number

Welcome to the Community, @Axel_RodriguezVillam :wave: Unfortunately, this is not a priority task at the moment. If anything changes, we’ll update you here right away :slightly_smiling_face: By the way, we also have a request for a standalone Live Chat app. Feel free to upvote it as well - Live Chat App

Chat and text directly in the widget without redirect

Wishlist All-in-One Chat

Topic		Replies	Views
Questions about chat widget General Questions all-in-one-chat	1	35	August 5, 2025
Chat should take place in the widget instead of redirection to WhatsApp WhatsApp Chat Gathering-Feedback	1	44	April 22, 2025
Chats: Track user interactions with your widget using Google Analytics integration New Feature whatsapp-chat , chats , all-in-one-chat , telegram-chat , viber-chat , facebook-chat , instagram-chat	0	256	October 23, 2025
Make button in the Chats section (Results) that lets you send chat copy when requested AI Chatbot Gathering-Feedback	0	19	July 28, 2026
A Chat widget General Questions	4	53	May 11, 2026

Chat and text directly in the widget without redirect

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