To make it easier to add promos to the chatbot, I added the promos to text blocks and also want it to validate if the promo has already expired by reading the date. I was not able to make it work though and the chatbot is still mentioning the expired promos. I already tried instructions and json.
For example
“Our Signature Facial Promo is available until October 25, 2025.”
I’ve shared your use case with the dev team. They’ll investigate if it’s possible to make the bot validate promos based on the expiration date. I’ll let you know once I have any news