feature to automatically send an email to the customer after submitting their message, an auto-responder

Folks, our former Wishlist portal, where our users shared their requests and suggestions, was transferred to this forum. You’re most welcome to vote, add new ideas, and leave your comments here — we surely will consider them all! :star_struck:

Original Votes: 20

Original comment from Sportpark Group transferred from the previous Wishlist portal:

When a user submits a form, I get an email notification, but the user does not get an email notification. Please add the option to automatically send an email to the user who submits a form.

In my case I use the form as a contact form and as application form. So people who apply or contact us do not know if the information was submitted properly (apart from a thank-you-message).

This is a low-hanging fruit and actually a basic requirement, please support.


I’m super excited to say that Auto-responder option is now available in the Form Builder app! :fire:

You can find and check it out in your widget Email tab → Notify Respondents → Autoresponder Email:

Feel free to share your feedback!