Audio Player widget issues - incorrect dimensions

[Dolce_Vibes_Duo]

• Issue description:

• Dear community, whenever I try to add the audio palyer to my website, the dimensions change to the format in the picture and I can not adjust them properly by dragging or manually changing the dimensions. Does anyone have the same issue and/or knows how to solve it? I’m working with Canva, in case that’s important to note.

• Link to the page with the widget in question:

• 

[Max]

Hi there and welcome to the Community, @Dolce_Vibes_Duo

This issue occurs because of the iframes used on the Canva builder. Could you please send me a link to the Canva page, where your widget is installed? I’ll be happy to check if anything can be done

[Dolce_Vibes_Duo]

Hi Max,

thanks for the welcome and the fast reply

This is the link to our page: https://dolcevibes-duo.my.canva.site/

[Max]

Thanks for sharing the link!

I’ve checked your website and haven’t found the widget’s installation code there:

Could you please restore the widget, so that we could look into this?

[Dolce_Vibes_Duo]

Oops, yes. I’ve deleted it, because of the issue. It’s back online now.

[Max]

Got it, thanks!

Unfortunately, floating widgets won’t work correctly on Canva websites because of the iframes used there. I am really sorry!

The only solution is to use the Embed layout instead:

Please let me know if this explains things or if you have any questions left

[Dolce_Vibes_Duo]

Oh, I see. Thanks for your help! I went with the embed player now and it’s working perfectly fine

[Max]

You’re always welcome!

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