Hello,
Being able to offer various services with different time allocations for each offer is a really good feature. However, the confirmation system seems to me to be improvable. On the one hand, appointments seem to validate themselves, as soon as the client books the slot.
It might be interesting to integrate a confirmation step by the service provider so that the slot can be validated directly. On the other hand, I have the impression that when a slot is reserved for one type of service, from 9:00 to 10:00 a.m. for example, the same slots remain available for reservation for other services. Is this normal? Thank you for your help.
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Hello, @Agence_TOUTATIS! Welcome to our Community 
So that we’re on the same page, please let me know if I got your suggestions correctly:
-
A confirmation step for the bookings
Such a setting will add an additional step where the vendor will be able to approve the booking, rather than it being automatically confirmed when the client books the slot.If that’s correct, could you please share the situation that you think this functionality is useful for? How do you think it should look like and function when other clients try to book a slot that’s on the not yet confirmed stage?
Looking forward to hearing your thoughts
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Rethink slot availability for different services
When a time slot is reserved for one service, the same slot is still available for other services. But sometimes these services are provided by the same person, right? And they cannot be in different places at once
I thought, what if we suggest to add, for example, a field for a woker(s) assigned to the service? This way, the same time slot won’t be able to be booked twice for the same service provider. What do you think?
Hello Irène, thank you for your interest in my suggestions.
Regarding validation by the service provider, I hadn’t anticipated what would happen to slots awaiting validation. But I assume that they should be able to be blocked as if they were reserved, and that either if the service provider confirms the reservation, they remain blocked, or the service provider invalidates the reservation and the slots are released. However, they remain blocked until the service provider intervenes. You’re asking me in what context this validation could be useful. It would simply ensure that the service provider has taken note of the reservation.
Regarding your solution of adding a field for the employee assigned to the service, I’m not sure I understand what this would change. I was simply mentioning the problem of the same slot being available for different types of services and provided by the same person. There should be an option that allows the different reservation calendars to be linked together. If you book a service between 10:00 and 11:00, the other services will not be available in the same time slot.
Of course, these are only suggestions, but it seems to me that the second point addressed here is essential in cases where the different services are provided by the same person.
Best regards,
Aurélien
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Hi there, @Agence_TOUTATIS 
Apologies for the delayed reply!
Glad to say that we already have a request for the booking confirmation. Feel free to upvote it here - Owner can approve or deny bookings after submission.
As for the 2nd suggestion, I completely understand your point and added this idea to the Wishlist on your behalf - Automatically block time slot for all services provided by the same person.
If this idea gets more votes, it might be considered in the future updates 
Hello Max,
Thank you for your reply, and don’t worry about the response time.
I have a few more questions about this application, which I think would be easier to develop.
The current application is optimized for a service with a weekly recurrence. It is possible to use the “specific dates” option to offer booking slots for a one-time service, but the information is only displayed if you click on the clock symbol visible in the profile box, allowing visibility of “special days” and opening hours.
Is there an option that would allow only the available dates for a service to be displayed? Not the weekly calendar?
If this isn’t already the case, this could be a real plus for similar cases. Otherwise, when the service is unavailable for several months, the customer can easily assume there is no more availability afterward by navigating week by week with the two arrows. I think we’re missing a global view of availability, or an option that would allow for monthly rather than weekly viewing. What do you think?
Last point, specifically regarding week-by-week browsing (or soon month-by-month browsing? 
The date displayed doesn’t change; it remains fixed on the current day, and this seems to disrupt the user experience a little. It should be possible to display a title that changes depending on the browsing. It’s Friday, August 22nd, and if I click on the arrow, I stay on August 22nd, whereas by clicking two or three times, I should understand that we’ve reached September. This means that we no longer know where we are when there are no available dates.
An additional option in this regard would also be welcome.
Thank you for your feedback.
Best regards,
Aurélien Martineau
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Hi there, @Agence_TOUTATIS
Glad to say that you can hide unavailable dates using this code - Hide unavailable for booking dates.
Try it out and let me know if it worked 
The date doesn’t change when sliding the calendar carousel, since it should show the closest available for booking date. Also, if you click on a slot while sliding the carousel, the selected date will appear above.
Do I get it right that you’d still prefer to automatically update the info about the month when sliding the calendar?
Hello Max,
Thank you so much for your promptness and for the solution you provided me.
Your responsiveness is unexpected, as we are now unfortunately accustomed to dealing with so many unscrupulous companies and dealing with non-existent after-sales service. I commend your integrity and am very enthusiastic about recommending your products to other partners and customers.
The solution works perfectly!
Thank you again for your technical support.
Aurélien from Toutatis
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Wow, thank you so much for the kind words — that really motivates us to keep improving every day! 
If you have any more questions, just let us know. We’re always here to help!
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