YouTube subscribe button greyed out & Source not working

Ask the Community General Questions
1

Hello,

New user here, I love this widget. I have two problems.

1- the “YouTube” subscribe button in the upper righthand corner is greyed-out and doesn’t work for me. Here’s my website: Resources

2- I add a Source group but the widget editor says “There are no videos in this group.” Here’s the link I entered so you can see there are videos: https://www.youtube.com/@thefrequencyofleadership/videos

Thank you for your help, much appreciated!
Tyler

1 Like
3

Hello there, @Tyler_Peterson :wave:

The Subscribe button is usually gray, when you are subscribed to the channel displayed in the widget. I’ve checked your website and it’s red for me:

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image1401×826 78.8 KB

Could you please double-check your page in incognito mode and let me know if the color is still gray?

As for the Source group, the thing is that you’ve added the incorrect link there. It works only with these links:

1 Like
4

Hi Max,

Thanks for your response. I checked the subscribe button in incognito mode and it works perfectly. Thanks for clarifying about the Source group, I’ll just leave mine to show the most recent videos from my channel as it is currently.

Cheers again for your help, I appreciate it!
Tyler

2 Likes
5

Great, you are always welcome!

In the meantime, we would highly appreciate it if you could look through the YouTube Gallery category on the Wishlist and upvote the ideas you’d to see released.

And don’t hesitate to share your own suggestions - we’ll gladly discuss them too :wink: