Widgets won't work on WordPress

Ask the Community General Questions
1

I’ve tried using the HTML code I generated in Elfsight’s tool for having my Twitter Feed in my sidebar on my WordPress website, but it WILL NOT work. In the Widgets page I use the HTML code block, drag and drop into Sidebar and then paste in the code in the relevant box, add a header, click save… NOTHING. The timer rolls round FOREVER (I left it for over two hours and it was still going round and round and round yesterday!), so it won’t adopt the setting for whatever reason.

It takes a long while to get a response from the email helpdesk who have said that it may be that some ‘styles’ are stopping it from working. I have asked them what in particularly they mean but I will expect to wait another day or so before I hear.

I really need to crack on ASAP with getting this to work due to pressures of other workload. Any ideas?!

2 Likes
3

@GreatSkyMcIntyre Hello and welcome :tada:

We’re super excited to have you as part of our community!

I see that my colleague Annet has already contacted you. As Annet said, It can be a conflict of the widget with the WordPress theme or its scripts and plugins. We can’t say for sure, as we need to see what’s going on in the backend during installation.

Please send to Annet the requested info and our devs will be happy to look into this for you.

Have a nice day :slightly_smiling_face:

1 Like