Is there a way to have the chat closed, when visitors close it? Now it pops up at the next page and I can imagine that’s annoying.
Folks, our former Wishlist portal, where our users shared their requests and suggestions, was transferred to this forum. You’re most welcome to vote, add new ideas, and leave your comments here — we surely will consider them all!
Original Votes: 7
Original comment from Ian Donahue transferred from the previous Wishlist portal:
Chat pops up after 5 sec visitors are on our domain. Visitors can close the chat when they don’t have an immediate question. The chat stays closed, but the bubble remains on each page for extra help. When they need extra help, visitors click on the bubble and the chat opens.
Quick update: this feature is in the works now
Highly likely we will have it released in Q1 already!
Folks, I’m really happy to say that this feature is released — you now can set the chat to pop up only once!
We’ve added a ‘Remember Visitor’ that will remember a user for a chosen period of time.
You will find in your widget Settings tab → Open Chat Triggers → Remember Visitor:
Your feedback is crucial, so feel free to share what you think about this update!