When you close the chat, it pops up at the next page

Is there a way to have the chat closed, when visitors close it? Now it pops up at the next page and I can imagine that’s annoying. :slight_smile:

Folks, our former Wishlist portal, where our users shared their requests and suggestions, was transferred to this forum. You’re most welcome to vote, add new ideas, and leave your comments here — we surely will consider them all! :star_struck:

Original Votes: 7

Original comment from Ian Donahue transferred from the previous Wishlist portal:

Chat pops up after 5 sec visitors are on our domain. Visitors can close the chat when they don’t have an immediate question. The chat stays closed, but the bubble remains on each page for extra help. When they need extra help, visitors click on the bubble and the chat opens.