Hi Max - I am also having this issue with our search widget because it is installed in our page header - we are using the icon format so only the icon is actually shown on load. I think it seems more fair if a “view” is when a user actually clicks on the search icon which exposes the search input as well as results. We currently have almost 5,000 views on the search widget due to pages being loaded but I have no idea how many people actually searched. I’m not trying to be unfair… another idea would be to allow me to use my own icon (rather than the elfisight icon) and then launch the elfsight popup from my own icon. Not sure if that would make a difference - would love to hear your thoughts…
Hi there, @Lisa_Stein 
Thank you so much for the feedback!
You see, the terms “views” refers to the number of times the installation code is loaded on a page. Even if visitors don’t use the search feature, the widget’s installation code still loads, which puts a strain on our service.
Thus, we simply cannot remove this restriction or increase the current limits.
However, to make up for it, we decided not to restrict any of the widgets’ features and settings for any of our customers, even those who use the Free plan. We have done it specifically in order to let our customers test the widgets’ functionality in full, before making the decision about upgrading to a paid plan.
I hope this explains the reasons behind the view limit.
Please feel free to contact me if any other questions come up 
Hi - that does make sense even though for things like the search icon it doesn’t seem as logical as something like a calendar widget where the user sees all the content and functionality on page load. But I do understand.
1 Like
Yep. I get your point, but since the icon is still a widget element, it makes the whole widget to load, and unfortunately there is no way to change this logic now.
If you have any questions left or any assistance is needed, we’re always here to help 