Hi @Jennifer_Paupore welcome to community 
Here’s a workaround that allows you to pass the client IP in the form. Give it a try.
GDPR compliance must be observed and data economy must be applied.
https://community.elfsight.com/t/ip-address-for-contact-form/36769/5?u=sina
There is also a suggestion that you can vote for.
Users IP adress in the email