Hi there, we set the timer to finish on 30th November
But todays it shows that it still has almost 30 days left to finish.
We tried to set it to count for 4 days, and it still counts 30 days.
What could be the problem?
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Hey @Staki4a_10! 
I’ll gladly help you, however, to do so, could you please send me the link to the page with the installed widget? 
На вт, 26.11.2024 г. в 12:15 Renata via Elfsight Community <notifications@elfsight.discoursemail.com> написа:
Thanks for the link, @Staki4a_10!
I’ve checked the provided link and, as I see, the time is displayed fine for me (4 days, as you have set in the widget settings):
Could you please confirm if this is still an issue on your side?
If it is, please follow these steps:
- Clear your browser’s cache and cookies
- Check your website in Incognito mode and another browser
- Check your website on another device
If the issue still persists, please send me a screenshot or a video screencast of the issue, it would be tremendously helpful! 
it is ok now, probably it was cache and cookies. thank you
На ср, 27.11.2024 г. в 8:17 Renata via Elfsight Community <notifications@elfsight.discoursemail.com> написа:
1 Like
@Staki4a_10, thanks for letting me know! You’re welcome! 