Hello, I have many problems at the moment. had to remove some of my widgets from my website’s homepage as they were not showing anymore, there was just a large blank area instead. These widgets are: YouTube gallery Instagram feed Facebook feed. My podcast reader shows only the latest episo…

Hello @user985 :wave: Thank you for contacting us! I am terribly sorry that you are experiencing difficulties using our apps! Please accept my sincere apologies :pensive: I’ve checked your Podcast Player widget and see that all the episodes are displayed correctly at the moment: [image] Could …

No wonder why you can not see the widgets on the pages, as I removed them (it was so ugly to see an enormous blank frame instead of the widget), as I clearly said in my first message. I am not going to put back the codes on my website and leave huge blank frames for my visitors to see. It is awful …

Hello @user985 ! Thank you for getting back to me! I am so sorry for all the frustration caused. I totally understand you as I’d feel the same if this happened to me! Please accept my sincere apologies! We’ll do all our best to fix the issue as soon as possible! Would it be an option for you to s…

I do not really understand what my version of the browser has to do with the problem as the problem comes from the fact that the widgets do not appear on the website anymore. It will be the same problem on any other browser with any other version. It is not a problem of browser. The problem is on y…

Hello @user985 ! Thank you for the provided information! I’ve forwarded your request to our devs and, hopefully, they’ll come up with a proper solution really soon! Please do not worry, I’ll immediately get back to you as soon as I receive any news.

Hello Maksim, The video gallery, the Facebook feed and the podcast player are working again, and hopefully they will remain stable, but I wanted to inform you that the Instagram feed is still not working. I have tried it again today, it still leaves a big blank frame like the other day, so of cour…

Hello @user985 , Thank you for getting back to me! I am happy to hear that the issues with the Facebook Feed, YouTube Gallery and Podcast player have been resolved. We’ve contacted you at your e-mail address regarding this issue on Dec 8 in a support ticket 337594 as we needed some extra informati…

Hello Maksim, I have found your email, and sent you the information your needed. Have a good day,

Hello @user985 ! Thank you so much! I’ve forwarded all the information to our devs and, hopefully, they’ll come up with a proper solution really soon! Please do not worry, I’ll keep you updated!

Hello Maksim, I will check this after Christmas and new year. Thanks a lot for your patience. Kind regards, Erica

Some of my widgets not showing anymore

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Some of my widgets not showing anymore

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