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How can I set the closed soon status in the app Business Hours to 30 minutes instead of 2 hours?:
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Hi there, @user25252 
I am not sure if it’s possible, but I’ll discuss it with the devs and update you once I have any news 
Thank you for waiting!
Unfortunately, it’s impossible to achieve this now, but this is a great idea, and I’ve added it to the Wishlist. If more users upvote it, we’ll try to think it over in the future updates 