Send emails from a custom domain

Hi there @user8320 :wave:

Sorry for the delayed reply!

I absolutely understand your point and deeply apologize for the delay in delivering this feature!

We see that this feature is demanded and realize its importance to you. Iā€™ve drawn our dev teamā€™s attention to this request, and hopefully they will find it possible to include it in one of the near updates.

I promise to keep you informed about any progress here.

Thank you for your patience and understanding!

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Has the issue of adjusting the email sender so that it does not appear as ā€œnotifications@forms.elfsightmail.comā€ still not been resolved?

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Hi @Almir_Lima :wave:

Unfortunately, there is no option to change the sender at the moment. I am really sorry!

We do understand the importance of this feature and such a request is already added to the Wishlist. Iā€™ve moved your comment to the related discussion, where weā€™ll keep you in the loop :slightly_smiling_face:

Many thanks for your feedback and welcome to the Community!

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A post was split to a new topic: Submissions go to Spam and the response option doesnā€™t work

Any update on this email feature changing?

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Welcome to the community, @Eric_Smith! :wave:t2:

Iā€™m afraid I donā€™t have any news about this request, Iā€™m very sorry :disappointed:

But weā€™ll be happy to let you know as soon as anything changes :pray:t2:

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No update at all? Request has been open for over 2 years. Isnā€™t it being worked on that there is no update?

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Itā€™s a shame that it hasnā€™t been taken into consideration all this time, since itā€™s a purely technical but also very important issue. Itā€™s also a shame because apps have been released with much fewer votes while in this case itā€™s not even mentioned.

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Hi friends, Iā€™ve shared this thread with our developers for further review. Iā€™ll update you as soon as I hear back from them :pray:t2:

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Hello Helga, thank you for prioritizing this feature. Itā€™s probably one of the most important ones elfsight can offer. Hope it will be available sooner than later.

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Thank you for your patience, friends! And we really appreciate your involvement, it does help us get our priorities right :slight_smile:

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Is there any update on this now that we are in November 2024?

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I wish I could share any update, @user18401, but we donā€™t have any progress on this request as yet, Iā€™m very sorry :pensive:

Since we have over 2000 requests on the wishlist, our dev team has to consider the most popular ideas first, and right now they are working on developing other features. I think this request has gained quite a lot of votes too, and I hope weā€™ll include this idea in one of our future releases :pray:t2:

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Hello Helga, i do also think this request for sending emails from private domains and not elfsight is a priorty for many like myself who use your products and it should be prioritized to the top. If it is not going to happen i would rather know upfront. Forms are an intregal part of conmunicating today. I do not think its popularity that should drive requests but rather functionality that drives users and business . Thank you for your time. Just my thoughts on the topic.

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Hello @Richard_Bee and everyone else,

It seems I was wrong (fortunately!) about there being no updates ā€” quite the opposite! This feature is currently in the Design stage, which means itā€™s officially in the ā€œIn Progressā€ status now!

My apologies for the confusion! Iā€™ll make sure to post here if thereā€™s any other news :slight_smile:

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Hello,
Iā€™m happy to see that you are working on the new feauture.

Itā€™s very important for our company to send the emails with our own domain.

Can you tell us, when the future will be finished? :slight_smile:

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Hi there, @user18090 and welcome to the Community :wave:

The design phase has been completed, and this feature is now ready for development. However, itā€™s currently blocked by some ongoing service tasks, which weā€™re actively addressing. For this reason, itā€™s hard to share the ETA at the moment.

Once the service tasks are finished, weā€™ll start working on the development of this functionality. Weā€™ll be posting here in case of any changes :slightly_smiling_face:

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Hello Max,
Please, how to make my no-reply@business email appears as the sender email of auotoresponder message instead of notifications@forms.elfsightmail.com ?
Thanks in advance for your reply.

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Hi there, @LionGeek1 :wave:

Unfortunately, itā€™s impossible to do this now, but weā€™re currently working on this feature. Iā€™ve moved your comment to the related discussion, so, youā€™ll receive a notification once the feature is released :slightly_smiling_face:

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