RSS Widget question

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1

  • Issue description: Seeing two different display results from RSS Feed widgets that I thought to be configured identically, other than the source feeding them.

  • Link to the page with the widget in question: Christian Greeting cards and gifts

The new widget that is not displaying as desired is in the section titled “Latest Card Designs”. One that is working as desired is in the “Cards for Blessing and Encouragement” section. The feeds are coming from a Zazzle shop RSS feed. Note on the ‘working as desired one’ the info from the feed is showing just a product photo, and if one hovers over that, you can see other data such as the price, the age of the item, etc, but in the new one not working as hoped, the info shown has the photo, the post age, the price, etc all showing in a much ‘taller’ entry.

I drilled down the various tabs such as layout, post, etc, and could not find anything different between the two widgets.

Is there something on the Elfsight config side that I may have set wrong? Any other recommendations or ideas would be appreciated. Thank you!

3

Hi there, @user26277 and welcome aboard :waving_hand:

The thing is that you’ve chosen the correct post style in the widget’s settings, but haven’t published changes:

image
image333×686 27.7 KB

I’ve published changes and now the widget looks like the other widget on your website.

We’ve also noticed that the long text info got cropped in some posts of your widgets, and we’ve fixed it by adding this code to the Custom CSS field on the Appearance tab of each RSS Feed widgets’ settings:

[class*="Layer__HiddenLayer-sc"] {
  line-height: 18px;
}

Check it out and let me know if everything is fine now

4

Thank you so much, Max! Sorry for the ‘rookie’ mistake. I hope I will not forget that step in the future.

All looks great and your help is much appreciated. Friendly and thorough support like you provided is a great reason for choosing elfsight for these widgets!

5

We’re so happy to hear that! Thanks a ton for your warm feedback :heart:

Don’t hesitate to contact us here again in case of any questions. We’ll be delighted to help!