Good afternoon! I am working on this widget in a client’s account who has paid for the app. We are trying to add a different url to load reviews from and they are not loading. Later on, the following message popped up:
“We’re currently doing some technical updates. Your reviews are in line to be collected. Once we’re done, they’ll appear in your widget. For now, you can save your widget and come back later to see the reviews.”
I am testing with various TripAdvisor urls and found that some urls are loading reviews and others are not. Do you know what may be going on? Here are a few examples. Thank you!
Loading correctly:
Does not load: