Have the ability for constituents to request info/service/action and be able to track the process.
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Thanks for adding your request to the Wishlist!
It would be really helpful if you could describe your case in more detail.
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What features/settings are essential for you in this app?
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Who will be the users of the system (internal employees, external clients)?
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What will the process of handling requests look like?
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Are integrations with other systems needed?
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Do you have an example of the app with the similar functionality?