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I see that my colleague Annet has already contacted you regarding your request.
As she mentioned, this image is the information panel. It’s displayed for you as the account owner, and only you can see it when you’re logged into Elfsight.
Your website visitors never ever see it at all.
You can check the widget on your website in incognito mode to make sure that no one else can see it. And here is a special article about it - Why I see a panel above my widget.
However, if you still want to hide it, you can add this CSS code to the Custom CSS section in your widget settings:
.global-styles, .eapps-widget-toolbar {
display: none !important;
}