Hi there, @Sydney_Jones 
- Unfortunately, the only workaround is to manually place the members in the needed order. However, we already have a request for the alphabetical sorting, and you can upvote it here - Have the ability to sort the entries Alphabetically
2-3. The bulk import of members and their profile info isn’t supported in our app either, but we have a request for this on the Wishlist - Import a list of our team members.
Let me know if you have any questions left or any assistance is needed. I’ll be happy to advise 