Problem with the Magento 2 platform

Hello, I put code ( script) in the platform, but the Viber message button is not displayed.

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Welcome to the Community @user12362 :wave:

I am really sorry that you’ve faced difficulties installing our app.

Please request the installation right in your dashboard and our support agents will be happy to assist :slightly_smiling_face:

Just click on 3 dots next to your widget, then Embed Code and Request Installation: