For some reason the pricing table displays perfectly on the Elfsight page, but when I add the code into Wix it completely changes and displays incorrectly.
I’ve attached a screenshot here to show how it displays.
For some reason the pricing table displays perfectly on the Elfsight page, but when I add the code into Wix it completely changes and displays incorrectly.
I’ve attached a screenshot here to show how it displays.
Hi there, @user20504
The thing is that the Wix CMS is built on iframes, which sometimes can cause certain issues.
Please try to stretch the widget’s container first. If it doesn’t help, you can try installing your Elfsight widget using an alternative method - Installing Elfsight widget on Wix avoiding iFrame.
Check it out and let me know if it helped
Hi Max, the alternative method is very complex and beyond my current capabilities to follow.
I put in a “Request Installation” job a couple days ago and gave Elfsight backend access to the website but no response or action taken yet.
Interestingly enough, I’ve just tried changing the table layout from ‘Carousel’ to ‘Classic Table’ and it works perfectly on the Wix site. But if I change it back to Carousel (which is the layout that I want) it reverts back to the table that shows all image and no text as per my previous screenshot. What do you suggest here?
Got it!
I’ll double-check it with the devs and will update you later
While we are working on the global solution, we’ve fixed the issue with this code in the Custom CSS field on the Appearance tab of your widget’s settings:
.es-picture {
height: auto !important;
}
Check it out and let me know if it’s fine now
Hi Max, yes it appears to be fine now. Just a couple more brief questions.
If I want to make further changes to the table will it be fine to do so or is it going to cause issues?
Second thing, I’ve noticed on the mobile version there seems to be a strange blue bar/tab on the upper corner, and when I click on it, it says ‘Tell your customers about new website functionality’. What is this and how do I remove it please?
The thing is that there is an issue with Grid and Carousel layout on Wix websites and our devs are working on its fix.
Once the issue is resolved (I’ll update you here), everything should be fine. However, if you change something in the layout settings, there is a chance that something might go wrong.
The image you’ve reported is the information panel. It’s displayed for you as the account owner, and only you can see it when you’re logged into Elfsight.
Your website visitors never ever see it at all.
You can check the widget on your website in incognito mode to make sure that no one else can see it. And here is a special article about it - Why I see a panel above my widget.
However, if you still want to hide it, you can add this CSS code to the Custom CSS section in your widget settings
.global-styles, .eapps-widget-toolbar {
display: none !important;
}