Would be great to chat with customers without leaving website.
Something like that:
Folks, our former Wishlist portal, where our users shared their requests and suggestions, was transferred to this forum. You’re most welcome to vote, add new ideas, and leave your comments here — we surely will consider them all! 
Original Votes: 2
Hello Albert,
Thanks a lot for submitting your idea and for the details provided!
I totally see your point and agree that this way would be much more convenient both for you and for your clients. Although at the moment we don’t have an option to release such functionality, we’ll keep searching for other ways or workarounds.
Thank you very much for your help!
Helga, Community Manager
Keep up with latest updates — Facebook
Get to know our team — Instagram
Any news about this? I’d also like this feature. I’m considering a paid plan, but only if the customer can chat through the widget without leaving the site!
Hey there @Pantelis_Petshop88 
Much as I’d love to share an update, unfortunately, we haven’t got any news yet. I’m really sorry 
Once anything comes up, we’ll update you here right away.
Thanks a bunch for sharing your feedback and welcome to the Community!
I think the feature will be great. so far the normal widget is working nice. my qhestion is will it work on sites like this one without plugins?
Hi there @Je_Phiri
The widget itself should work correctly. However, the chat will still take place on the Facebook side, as our app is basically an interface that connects your website to Facebook Messenger.
We’ll try to consider the opportunity of having the chat right on the website. Once any news comes up, we’ll update you here right away 
Thanks Max for clarification