Make the phone number field type check for a phone number

Currently the phone number data type field works exactly like a short text field. If you are going to have a phone number data type field, you should at least check that it has at least 7 digits and no alpha.

2 Likes

Folks, our former Wishlist portal, where our users shared their requests and suggestions, was transferred to this forum. You’re most welcome to vote, add new ideas, and leave your comments here — we surely will consider them all! :star_struck:

Original Votes: 2

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Hi Kallen,

Thanks for adding your idea!

It does sound reasonable and I agree that it’s quite important to check for phone numbers. We’ll be happy to consider this option for future updates.

Thanks a lot for helping us :slight_smile:

Helga, Community Manager

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Hello folks,

I’m coming with a little update for you :slight_smile:

At the moment, we allow only numbers and a couple of valid symbols. We don’t validate the length as there are different phone formats which we have to bear in mind.

However, we’re planning to implement a more complex validation in the future.

Helga, Community Manager

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I would think you should at least not allow input to be valid of less than 7 characters.

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Thank you for the note, Hugh!

The devs promised to take it under consideration :slight_smile:

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The forms allow you to put any character into the phone number field. Is there a way to ensure it’s at least a phone number and not just random text characters?

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Hey there @Melanie_C :wave:

Thank you for sharing your feedback!

Unfortunately, this feature isn’t supported in our app yet. I am so sorry!

We see how useful this option might be for our users, so we’ll try our best to consider it for the widget future updates. I’ll keep you posted here :slightly_smiling_face:

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I would like to add another vote for this! It makes no sense that the phone number field doesn’t require a legitimate phone number. I wrote support independently about this request, and can’t believe when I come to the Support forum that people have been asking for this since 2021 and it STILL isn’t updated!!!

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Hey there @user12483 :wave:

I cannot but agree that this feature is really important for the Phone field. I am really sorry that it’s not supported yet!

Hope the devs will find a solution in the future, and I’ll make sure to update you here once I have any news.

Many thanks for pointing us in this direction and yes, welcome to the Community :wink:

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Along with this, I would also like to see integration with popular SMS texting platforms like Twilio to VERIFY as a step after input, that they are giving a valid phone number

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Hi there, @Eli_Moreno :wave:

Thank you for the feedback! This idea already exists on the Wishlist, feel free to upvote it :slightly_smiling_face: - OTP Verification (SMS and email)

I did! Thank you for letting me know

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