We have lost everything on our calendar today. All past, present, and future events are gone. Probably 100+ events. Our Shopify plan shows we are paid in full through September 15th, and that we pay yearly (so it should be auto-billing us for the next year shortly). But when we go to the Elfsight website directly and log in there, we see nothing other than an empty calendar widget. I wasn’t sure if it was the email address I was using there, so I tried to do a password reset. The reset requests the hyperlink to the Shopify store. When I plug that in, it says it cannot find an account associated at all.
I’m extremely worried here as that is a tremendous amount of work invested. Are others seeing issues, or is it just us? We opened up a ticket already. Just waiting on a reply back to support at the moment.
