How to block specific user from using chatbot

Hi there and welcome to the Community, @Ital_Jidlo :waving_hand:

Ah, I totally understand your feelings!

Unfortunately, there is no way to block users by IP address, but a similar idea is already on the Wishlist. Feel free to upvote it here - Block certain customer from using the chat

The good news is that users can’t send files/images during the chat. So, worry not - these users won’t be able to spread viruses or hack using the chatbot.

Please let me know if this clarifies things or if you have any questions left :slightly_smiling_face:

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